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I am about to remove the app from the Apple store. Before App removal, we are planning to have an App update which shows only the pop up saying that "the app is not functional anymore' and it will redirect to the website. Will Apple review team accept this app update? Wil there by any rejection? Kindly let me know your feedback? Anyone experienced before?
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Can someone please confirm in this case whether I need a privacy manifest in BOTH my app, and the third party SDK. One of the Firebase SDKs we are using uses UserDefaults. As such we are now getting warning emails from Apple about using restricted APIs. Google have said that they will be releasing a privacy manifest that will get rid of this error. However, the app itself does, like most, use UserDefaults itself. With Firebase already declaring the usage of UserDefaults, is it necessary to then re-state it, in a privacy manifest for the app? Or is this simply the third party SDK provider's problem? Thank you
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I have an app that got approved yesterday and is now available on the App Store. When I look at the app in App Store I noticed there's a misspelling on one of the preview images (screen shots) of the app. The misspelling is not in the app itself, but on a promotional subtitle on one of the preview image. However, when I go into App Store Connect everything on app page is greyed out, so I can't change screen shots, description etc. It says "Ready for Distribution" in the top left corner even though the app is already released. I thought you were able to change these things without uploading a new app version from Xcode, so why can't I change any information?
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Got a notice two weeks ago that my app would be removed due to some screenshots that weren't in compliance with the guidelines. Have since then uploaded a new version with screenshots that are in compliance with the guidelines, but the reviewer still decided to reject based on the same guideline. Wrote a reply to the reviewer 24 hours ago (10 min after the rejection), explaining that the screenshots are in compliance, but still has not gotten a reply. And today the app was removed from sale. How long should one have to wait for a reply from the reviewer? Have filed an appeal. but that usually takes days, and even weeks. So my app will lose all momentum on the charts! All because the reviewer is extremely incompetent. Any ways to speed up the process of getting the new version approved?
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Dears, I have been exploring the documentation provided by Apple regarding app data management through API requests. Specifically, I am interested in the possibility of initiating the app creation process itself using a POST API request sent via Postman or similar tools. Attached is the documentation link I've been referring to: https://developer.apple.com/help/app-store-connect/create-an-app-record/add-a-new-app Could you kindly assist me in clarifying whether it's feasible to create an entire application using such API requests? If not, I would appreciate any guidance or resources you could provide on the appropriate procedures for app creation within the Apple ecosystem. Thank you very much for your time and assistance. I look forward to your response. Warm regards,
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I know that in the past, there was a complicated process to make apps available in China. However now, I see the following for both China and South Korea: China mainland: Processing to Available Korea, Republic of: Processing to Available What does "Processing to Available" mean? Does this mean that Apple is working on making the app available for me? I want my app to be available in China when the Vision Pro launches there.
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UK based here and trying to sign up for a Connect account to upload my apps, but my payment keeps being declined. The options state that both Debit and Credit cards are accepted, so why am I unable to sign up ? My iPhone is still iOS 15 so I cannot download the developer app and still on Big Sur I cannot download the macOS version, ridiculous ! I don't know if signing up via Apple's Developer app would allow the payment to go through or not, but the web based version is not working for me. I have read on other threads that Debit Card users need to submit ID, I can't imagine why, but it's not clearly stated at the sign up process, so I cannot be sure.
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Recently, we introduced a webview redirection feature that directs users to a page related to loans. However, our app build was rejected by the App Store, citing Guideline 3.2.2(ix). We have a few questions regarding this matter: Given that the loans feature is implemented solely within the redirected webview and not directly within the app itself, are we eligible to appeal against the rejection? In an attempt to address the rejection, we removed the loans feature entirely and submitted an updated build. Unfortunately, the app was rejected once again. Is there any recourse available to us in this situation? Additionally, we are curious about the appeals process. How many appeals can we make, and what are the potential risks associated with our app being delisted? Any guidance or insights you can provide on these matters would be greatly appreciated.
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Hello, I was using this iphone/ipad app con my M1 Mac for couple years now with now problem but all of a sudden today I got this error right when I try to open the app: Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x00000001984434dc Termination Reason: SIGNAL 5 Trace/BPT trap: 5 Terminating Process: exc handler [6785] Triggered by Thread: 17 Any idea how to fix this? I used other iphone/ipad apps and they are working perfectly but not this one. I want to clarify that I was using it with no problem before it was all of a sudden!
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I received an email from Apple saying the app is using: NSPrivacyAccessedAPICategoryDiskSpace NSPrivacyAccessedAPICategoryFileTimestamp NSPrivacyAccessedAPICategorySystemBootTime I'm not directly calling (afaik) any API that might be involved in getting the disk space, file timestamp, nor system boot time, so presumably these are indirectly originating in a pod whose api I'm using. However I have about 100 pods in the app, how can I know which one these are originating from? (100 seems a lot, but its a React Native app and that alone pulls in dozens and dozens of pods implicitly in addition those specified explicitly in a pod file) I can try and update all the pods to the latest version, but if the offending pod(s) hasn't added a manifest file, then I have no way of knowing which one it is - therefore I can neither contact them to ask when they will release a new version, nor can I attempt to try and remove the pod, because I just don't know which one might be causing the manifest warning. So what are we supposed to do in this situation?
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Hello, my offer is individual and has been operating in the app store for 2 years. today I updated the application and was refused, it says that the application is spam! Why is my app spam? 4.3.0 Design: Spam
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Hi everyone, is it possible to launch my app for free first and then convert it to freemium with in-app purchases? Since I currently have very little content in my app, I want to focus on releasing it for free and collecting user feedback first. Afterwards, I want to convert it to freemium. Is there such a possibility?
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Hello everyone, Since the beginning of March, my sales figures in the Mac App Store have been dropping drastically, even though I haven't made any changes. The drop is between 80 and 90%. A large part of the sales went to China. Does anyone have an explanation?
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I have an app in store which has in app subscription, while checking for renewal it is not providing me exact end date of subscription based on which I have to lock / unlock certain features. It never fetch right date to verify, this is seriously a little thing which seems to be too complicated.
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Hello, Our application operates on a service-based model with a subscription system. We've noticed that some users have subscribed to our service, utilized it, and then requested a refund from Apple. However, we have already incurred charges from our vendors for the services utilized by these users. We are exploring options to prevent users from requesting refunds for subscriptions after utilizing our services. Is there any mechanism or strategy available to prevent users from obtaining refunds for subscriptions once they have utilized the service? Your assistance in this matter would be greatly appreciated. Thank you.
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I'm encountering an issue with the age rating of my app in App Store Connect and would greatly appreciate your insights. Initially, when setting the age rating for my finance management app, I misunderstood the requirements and selected an age rating of +17 under the assumption that I had to choose either "Made for Kids" or "+17." Realizing that the content of my app is suitable for a broader audience, I am attempting to adjust the age rating to 4+. However, despite not selecting the "Made for Kids" or "Restrict to 17+" options, and intending to proceed with a 4+ rating, the changes don't seem to be registering. Clicking "Done" after modifying the age rating doesn't appear to have any effect. Here's a snapshot of the page where I'm stuck (see attached image). Thank you in advance for your time and assistance.
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As part of the app removal I removed app from the sale Under Pricing and Availability section. And was hoping the app should be completely removed from the App Store and it should not even display under the App Store Apps. But even after 24 hours the app still exists under the APP Store Apps as the status showing as "Removed from App Store" but it didn't disappear. I want that should be disappeared from the App Store Connect list. And also tried remove the bundle Id from the developer account and it throws an error as it is currenlty being used by the App in the App Store. And also made sure inapp purchases and market place removal everything I did. And I would like to re-use the same name to create the new app freshly. Please provide some information on this, how it works and what can be done. Thanks in Advance Anitha.T
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Our app review was rejected saying that we contain gambling content, but there is no gambling in our app. How can we solve the problem? Guideline 2.3.6 - Performance - Accurate Metadata   The rating you have selected, 17+, is inconsistent with the content of the app. Since the app includes real money gambling, real money betting, or real money skill-based gaming, you must select "Yes" for Gambling in App Store Connect.  Apps must be rated accordingly for the highest level of content that the user is able to access in the app and apps with gambling services must be submitted by an organization, not by an individual.  Next Steps  To resolve this issue, please update your Age Rating selections in App Store Connect to select "Yes" when asked if the app contains instances of gambling. The Age Rating selections can be found on the App Information page after selecting the app in App Store Connect.  Resources  See how to set the app age rating in App Store Connect. Learn more about age rating requirements in guideline 2.3.6.
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