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The App Store allows users around the world to discover and download your iOS and iPadOS apps.

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Our app review was rejected saying that we contain gambling content, but there is no gambling in our app. How can we solve the problem? Guideline 2.3.6 - Performance - Accurate Metadata   The rating you have selected, 17+, is inconsistent with the content of the app. Since the app includes real money gambling, real money betting, or real money skill-based gaming, you must select "Yes" for Gambling in App Store Connect.  Apps must be rated accordingly for the highest level of content that the user is able to access in the app and apps with gambling services must be submitted by an organization, not by an individual.  Next Steps  To resolve this issue, please update your Age Rating selections in App Store Connect to select "Yes" when asked if the app contains instances of gambling. The Age Rating selections can be found on the App Information page after selecting the app in App Store Connect.  Resources  See how to set the app age rating in App Store Connect. Learn more about age rating requirements in guideline 2.3.6.
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by kuwogv.
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2.3.10 Make sure your app is focused on the iOS, iPadOS, macOS, tvOS or watchOS experience, and don’t include names, icons, or imagery of other mobile platforms in your app or metadata, unless there is specific, approved interactive functionality. Make sure your app metadata is focused on the app itself and its experience. Don’t include irrelevant information. Issue Description The app or metadata includes information about third-party platforms that may not be relevant for App Store users, who are focused on experiences offered by the app itself. Remove instances of this information from the app and its metadata, including the app description, promotional text, What's New info, previews, and screenshots. Next Steps Revise the app's home page to remove Google Play references. Reply to App Review in App Store Connect with additional information if the app's functionality and how it interacts with third-party platforms has been misunderstood. Resources Learn how to edit App Store metadata on App Store Connect Help. I don't understand where the problem in my app
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Anyone else see pretty random swings in the search algorithm? We'd held a no. 1 spot for a keyword that is in our app's title that the app pays off pretty directly, and out of nowhere an app that hasn't been updated in years and a handful of smaller apps just jumped us. This happened exactly on March 12. This algorithm tracker marked that day as a massive anomaly. https://www.apptweak.com/en/free-tools/algorithm-change-detector?view=chart&country=us&store=ios&startDate=2023-12-22&endDate=2024-03-20 And it's fine for things to change. We'll gladly adapt, but the change seems random and almost like a bug. Simultaneously, I've been periodically seeing a "Search and Discovery" tab that's unclickable pop up in my App Store Connect. So I'm wondering if this is an error, or if there are new things to consider? Anyone else experiencing this?
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by DemoMusic.
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We have had several submissions in for the app but it has never crashed on a new installation. It crashed during the review of a new version and we cannot reproduce this. From the crash report its seems the watchdog killed the app because it took more than the allocated time to go to the first scene I am not great at interpreting the crash log. Can anyone please help me understand where exactly is the app waiting which results in the ultimate crashing because the watchdog is killing the app. I have attached the crashlog. appStoreCrash.crash
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by haldankm.
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What is the official policy on Apps that give information on online gambling? Case App developed in Sweden, targeting an Swedish audience, provides information to Swedish customers about gambling companies with a Swedish gambling license. Such as games portfolio, products, etc. No gambling participation (i.e. posibility to wager on the app) can be done. Its strictly informational. Thanks,
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by strmlined.
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Everytime we go through the process to supply and verify all our contact details as a trader for the "Digital Services Act Compliance" when we get to the very end and submit all the verified details we get the error "Something went wrong. Please try again". Having tried again multiple times including logging out and loggin in again. I've even inspected the network traffic and Apple's server is returning the response: { "message": [ { "type": "error", "messageKey": "PPM.generic.unableProcessRequest" } ] } How are we to proceed given this is a enfored requirement by Apple and is preventing us supplying new builds?
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We noticed that your app includes or accesses paid digital content, services, or functionality by means other than in-app purchase, which is not appropriate for the App Store. Specifically: Your app accesses digital content purchased outside the app, such as courses, but that content isn't available to purchase using in-app purchase. Next Steps The paid digital content, services, or subscriptions included in or accessed by your app must be available for purchase in the app using only in-app purchase. Apps that offer paid digital services and content across multiple platforms may allow customers to access the content they acquired outside the app as long as it is also available for purchase using in-app purchase. See Guideline 3.1.3(b) Multiplatform Services for more information. If you have any additional information to provide regarding the digital content and services in your app and how the guidelines apply to them, please reply to this message in App Store Connect and let us know. If there is information you'd like us to consider in our review of future submissions, please feel free to include it in the App Review Information section of App Store Connect. Resources See how to implement in-app purchase with the StoreKit framework. Review step-by-step instructions for creating in-app purchases in App Store Connect. Learn more about our policies for apps that offer paid digital content and services. In-app purchase gives developers the flexibility to support a variety of business models in their apps. However, your app unlocks or enables additional functionality with mechanisms other than in-app purchase, which is not appropriate under App Review Guideline 3.1.1. Specifically, your app uses codes to unlock or enable content. Next Steps It would be appropriate to remove these features from your app and any other feature that unlocks or enables functionality with mechanisms other than the App Store. Resources Learn more about our policies for apps that offer paid digital content and services in App Review Guidelines 3.1.1 and 3.1.3. Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow developers and Apple engineers on the Apple Developer Forums. If you think your submission follows the guidelines or feel the review was unfair, you can request an appeal with the App Review Board. Help improve the review process or identify a need for clarity in our policies by suggesting guideline changes. Request a phone call from App Review At your request, we can arrange for an Apple Representative to call you within the next three to five business days to discuss your App Review issue.
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Hi. My app has a single IAP which I currently promote separately on the App Store, as well as allowing purchase in-app. My app currently implements the paymentQueue delegate method which makes the separate promotional listing possible. I want to stop separately promoting my IAP, leaving my app as the only way to purchase the IAP in future. How can I remove the separate listing for my IAP on the App Store? Can I simply delete the promotional artwork for the IAP in App Store Connect? Do I need to release a new binary which no longer supports the paymentQueue delegate? Can I simply unselect “This promotion will be shown to all app store users…” in App Store Visibility and not bother to implement the SKProductStorePromotionController update visibility delegate? Please advise! Thanks in advance.
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by dutton.
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Static content is things like unlocking more functionality within an app, that doesn't change over time. Very basic example: Let's say I have an app that displays the workload on the CPU as a percentage in the macOS menu bar. I might want to give the user an option to pay to unlock features that also displays the workload percentage for the GPU and RAM in the macOS menu bar. For this, automatically renewing subscription is not allowed. But would a non-renewing subscription be acceptable, or does it have to be a perpetual (pay one time own forever) in-app purchase for static content?
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by Filip27.
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We have version 1.0 of our app which was published for a preorder. We recently pushed some updates, created a version 2.0, and it went through review and was accepted. Now we'd like to retire the version 1.0 and use the 2.0 for the preorder. Is it possible to keep the people who have already pre-ordered the app or do we have to throw version 1.0 and re-publish a new pre-order?
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by nconfrey.
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When I tried expo build:ios, I faced this error. "Apple 403 detected - Access forbidden. This request is forbidden for security reasons - You currently don't have access to this membership resource." To resolve this issue, I have changed my role from developer to App manager but it's not working.
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The Statement I have a SwiftUI app that uses CoreData and iCloud with NSPersistentCloudKitContainer prepared for beta testing via TestFlight. The app utilizes iCloud solely as a private database for user data across different devices. The app doesn't use any public or shared database. According to Apple's guidelines, deploying the development schema to production is necessary before submitting to the App Store: Before you publish your app, you must deploy the development schema to the production environment to copy over its record types, fields, and indexes. I am aware that once deployed to production, it's impossible to delete or modify any types or fields: To prevent conflicts, you can’t delete record types or fields that are already in production. Every time you deploy the development schema, its additive changes merge into the production schema. The Questions: When is the appropriate time to deploy the schema to production? Should it be done before beta testing via TestFlight, or is it sufficient to deploy it just before releasing the app on the App Store after beta testing? If the schema needs to be deployed before beta testing, does that mean I won't be able to reset the schema if testers discover critical bugs related to the data model, and I'll be compelled to delete or modify any types or fields? Thank you in advance for any responses!
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by Hollycene.
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Hello, Which API can be used to programatically fetch the ID of user who installed/paid the app? This is useful if an app has to create a path hierarchy for different users who have installed/paid the app, for instance, /AppName//user_files, how to get the uniqueUserID, and also, to get the information about which user these files belong to based on this uniqueUserID. App is using Swift, SwiftUI. Thanks.
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by Blume.
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I got warning on my appstoreconnect to provide and verify information regarding your account. I choose "This is a trader provider account". After confirm OTP to phone and email. There's an input form about email identification document. What kind of document is it? What its look like?
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Am tired of asking my boss to forward me the emails they get from Apple with the subject "The uploaded build for XXXX has one or more issues." I am trying to debug issues such as ITMS-91053: Missing API declaration as we deal with our 3rd party package usage. What permissions, privileges do I need to get those emails?
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by hotngui.
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Many unique app names are taken by apps that are not on the App Store. It would be nice if Apple could provide a convenient way to forward requests to the developers of those apps to remove or rename their app. This could appear in a developer's App Store Connect page as a notification on the unreleased app.
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by trimtab.
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Hello Everyone, I have published my app few months back . The app does not show up in search when I search with the app name . It's a social media app and i provided the right key words . FYI- But when I search the app with combining the company name and app name it shows up. I am in contact with apple support for last 1 month and all the time , i get the an answer that the engineers are woking on it. They even suggested me to include the app name in the Key words, which I did , but no results. Today the supervisor suggests that support team might not be able to do much and I have to revisit my settings. I don't know what else to change other than the key words. . He also highlighted that since Language EN was chosen and the my app name is not an english word, could be also the reason for it not showing up in the search. Can someone please help to provide a solution to this.
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