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My app streams video digital contents just like netflix. app does not apply creating an account neither it allows purchasing any content on the ios app. only a paid registered member can access the app. This flow is exactly same that is used by netflix or similar OTT apps
But for my app apple team is rejecting it without giving any logical reasons.
I also referred to a more specific guideline as below that should allow my app on the app store.
11.14 Apps can read or play approved content (specifically magazines, newspapers, books, audio, music, video and cloud storage) that is subscribed to or purchased outside of the App, as long as there is no button or external link in the App to purchase the approved content. Apple will only receive a portion of revenues for content purchased inside the App
but they are rejecting it citing 3.1.1 guidleline.
what do i do?
why does apple have a different approach for customers like netflix and for small customer like us.
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A user has multiple in-app accounts and an Apple account. He purchase the subscription on one in-app account and then cancels it immediately, at which point the payment is deducted once and the subscription stays in effect. Then he logs into a second in-app account and initiates a subscription with the same Apple account, at this point can he get the subscription service on the second in-app account without paying for it? If so, how to deal with it?
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We would like to include billing functionality for the first time in this version of our currently released application.
We have confirmed that billing is in place in local testing,
In reality, the billing element has not yet been reflected in the store because it has not yet been reviewed by Apple.
We have been informed by Apple that the billing elements will be reflected at the same time as the app review,
We think this is a bit risky considering that the billing process may not work and the app may not pass the review process.
How can we test the billing process for the store?
Any better suggestions are welcome.
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I logged in as a Apple Account Holder Account, but still renew button is not coming
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I have an app in store which has in app subscription, while checking for renewal it is not providing me exact end date of subscription based on which I have to lock / unlock certain features. It never fetch right date to verify, this is seriously a little thing which seems to be too complicated.
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I have implemented this StoreObserver and I have registered it in AppDelegate but my paymentQueue func never gets called whenever there is a successful purchase. The reason I need it to be called is firstly to finish the transaction but to also send the device receipt to the server. Currently, my receipt is always null.
The purchases themselves work OK, both in XCode and in Sandbox.
I can't figure out what I'm doing wrong in terms of the setup of the storeobserver. Any help will be greatly appreciated.
AppDelegate.swift
let iapObserver = StoreObserver.shared
func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? = nil) -> Bool {
UIApplication.shared.registerForRemoteNotifications()
UNUserNotificationCenter.current().delegate = self
SKPaymentQueue.default().add(iapObserver)
return true
}
StoreObserver.swift
class StoreObserver: NSObject, SKPaymentTransactionObserver {
static var shared = StoreObserver()
func paymentQueue(_ queue: SKPaymentQueue, updatedTransactions transactions: [SKPaymentTransaction]) {
for transaction in transactions {
switch (transaction.transactionState) {
case .purchased:
SKPaymentQueue.default().finishTransaction(transaction)
//print the receipt but it is always nil. (I will be saving this on the backend for validation)
if let url = Bundle.main.appStoreReceiptURL,
let data = try? Data(contentsOf: url) {
var receiptDataString = data.base64EncodedString()
print(receiptDataString)
}
break
case .failed:
SKPaymentQueue.default().finishTransaction(transaction)
break
case .restored:
SKPaymentQueue.default().finishTransaction(transaction)
break
case .deferred, .purchasing:
break
default:
break
}
}
}
func paymentQueue(_ queue: SKPaymentQueue, removedTransactions transactions: [SKPaymentTransaction]) {
//
}
func paymentQueueRestoreCompletedTransactionsFinished(_ queue: SKPaymentQueue) {
//
}
func paymentQueue(_ queue: SKPaymentQueue, restoreCompletedTransactionsFailedWithError error: Error) {
//
}
func paymentQueue(_ queue: SKPaymentQueue, updatedDownloads downloads: [SKDownload]) {
//
}
}
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Hi everyone, is it possible to launch my app for free first and then convert it to freemium with in-app purchases? Since I currently have very little content in my app, I want to focus on releasing it for free and collecting user feedback first. Afterwards, I want to convert it to freemium. Is there such a possibility?
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Does anyone have the link to a keynote where someone from Apple speaks about or explains non-renewing subscriptions in detail? I know what non-renewing subscriptions are, they are basically an in-app purchase with an expiry date. However, I want to better understand why I need to be the one that builds in the expire functionality in the app and why I need to handle things like how it should work if the user buys a new device before the period is over for example. Why can't Apple handle this stuff?
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My app is using unity IAP.
I created subscriptions. They are in status 'Waiting for review". But when I run it can't find products.
UnityIAP: Received 0 products
Can unapproved subscription be tested?
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Hey guys,
we just noticed yesterday IAP stopped working and we no longer display our subscriptions on the App Store page.
We unfortunately were not notified on the right account and didn't renew the agreement which right now is in "Verifying" mode. I signed it after it expired.
I was wondering if anyone knew what happens to the existing subscribers? We are worried we are going to lose them all or they are stuck in some pending state? This is the same for any subscription which has to renew today.
At the same time, does anyone know how long it takes apple to review these things? We have already sent 2 support tickets, but it's easter weekend, so I don't know if we need to stay in this crisis mode for another 4 days. :(
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Today our members randomly experiencing an issue with paid memberships on 2 of our apps. Some paying members experienced unexpected switch back to free accounts (no longer receiving premium benefits) This has happened with out any changes or updates being made to our app code or within app connect.
Furthermore, we're seeing two additional problems:
Premium Membership Prices Not Loading: The price information on the premium membership page is stuck on "loading" and isn't displaying correctly.
Existing Paid Members Missing Benefits: Even though their subscriptions appear active on the Apple platform, existing premium members are no longer receiving their premium benefits.
Since we haven't made any changes on our end, we suspect this might be related to a recent modification on the Apple backend.
Has anybody else experienced something similar?
Thank you
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We recently discovered that weekly subscription activations are not showing up in Activations in the events section in Trends. I can see yearly activations, but not weekly. What could be the reason for this?
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I purchased an apple developer program subscription, received an invoice also but it's been more than 24 hrs and my account still shows pending status. And shows an option to purchase developer program. Tried to contact support but the web page redirects to main page on support get started click.
Does anyone know how to resolve this issue?
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I have a smart camera device that can be added as an accessory to a homeKit.
I want to implement a subset of functionalities of the smart camera behind a paid subscription or a paywall.
Anyone aware if this has been done before? i.e. conditionally exposing services on a Homekit accessory as a paid feature?
So far neither have I seen any such examples and also nowhere in the apple docs does it say that you can't. So looking for any information regarding this.
The questions are
Does apple support paid services in Homekit accessories?
If not, does it prevent people from implementing customized solutions?
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Hi!
How much days user have to request refund after buying anual subscription in Apple AppStore for iOS?
After how much days it is too late to request refund for bought subscription?
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Hi,
Starting this weekend our backend fails to connect to the production Apple verifyReceipt endpoint.
It's a C# .NET service running on windows server.
The full exception received is:
Exception: "The underlying connection was closed: An unexpected error occurred on a send".
Inner Exception: "Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host".
Is someone else facing a similar issue?
sending a request to the Apple production verifyReceipt URL via Postman (located on the same server) succeeds.
Thanks in advance...
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Hello,
Our application operates on a service-based model with a subscription system.
We've noticed that some users have subscribed to our service, utilized it, and then requested a refund from Apple. However, we have already incurred charges from our vendors for the services utilized by these users.
We are exploring options to prevent users from requesting refunds for subscriptions after utilizing our services. Is there any mechanism or strategy available to prevent users from obtaining refunds for subscriptions once they have utilized the service?
Your assistance in this matter would be greatly appreciated.
Thank you.
Static content is things like unlocking more functionality within an app, that doesn't change over time.
Very basic example: Let's say I have an app that displays the workload on the CPU as a percentage in the macOS menu bar. I might want to give the user an option to pay to unlock features that also displays the workload percentage for the GPU and RAM in the macOS menu bar.
For this, automatically renewing subscription is not allowed. But would a non-renewing subscription be acceptable, or does it have to be a perpetual (pay one time own forever) in-app purchase for static content?
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As a new developer I apologise if this is simple. But I did call Support and they pointed me in this direction. I have an app in development that is not ready to put in the App store. I am yet to purchase a license and have been testing my app on my own devices with the 7 day expiry.
I have someone prepared to test my app who is some distance from me. If I purchase a license will the app last longer than 7 days on both my and their device or will it still disappear every seven days.
thanks
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I have set the callback address in the background（ https://callback.dev.oneduapp.com/pay/apple/callback ）. When the client completes the purchase of a non automatic renewal subscription and is successful. The Apple Store has not had a callback
kedarlathkar.
