TestFlight app review alternatives for apps that require soft token on login

I'm preparing to submit an iOS app to TestFlight review for the first time, and the app requires at login a soft token, which would require that the Apple Review tester install a separate security app and interact directly via phone call with our security team to establish the token. Due to security restrictions, there is no other way to authenticate in our app (e.g. setting up a 'demo user' that doesn't require soft token).

Does anyone have experience with Apple Review given these app login requirements? In your experience, has Apple Review been willing to engage with you to establish a soft token for review, or are there other approaches that have been acceptable to Apple, such as uploading a video recording of the operation of the app?

Thank you!

Replies

Hi, did you figure this out?