I can't renew my app store connect membership because of "Apple ID is not active." error

I have one Apple ID that I use it for only Account holder of my app store connect account. I forgot to renew my card details and my apps at the account got "The status of your app has changed to Pending Agreement." I wanted to renew my subscription but I can't log in my account when I click reset password and try to reset "Apple ID is not active" error occurs. What is the solution?

Replies

You should contact support. They will tell you what you can or cannot do.

when I want to write, the contact support form force me to select account. but the account is not showing in the list.

same problem here did you get solution?