Uploading App Preview Video for Mac App Fails with Error "Your app preview contains unsupported or corrupted audio" even though the video contains no audio.

Uploading an App Preview Video for a Mac App Fails with Error "Your app preview contains unsupported or corrupted audio" even though the video contains no audio.

Anyone run into this and know of a workaround?

I filed FB12151982

Replies

Workaround:

  1. Add audio to the preview video in iMovie.
  2. Set the audio volume to 0.
  3. Export the video again and upload.

That was a great help *****, thanks very much.

Francis