Editing License type of app in Intune MDM using Apple Business Manager

Steps to replicate Issue:

IT Admin has deployed "Appian for Intune" iOS app https://apps.apple.com/us/app/appian-for-intune/id1573771379 to their Microsoft Intune MDM environment through Apple Business Manager using Volume Purchase Program. The IT admin is trying to update the group assignment of this app using below steps:

  • Login to Intune Portal (https://endpoint.microsoft.com/)
  • Go to Apps --> All Apps
  • Search for "Appian for Intune" --> Open app --> Go to Properties
  • Edit Group assignment and try to change the License Type

Issue:

IT Admin is not able to change License Type during group assignment in the Microsoft Intune console. By default Device licensing type is selected and User Licensing is disabled. IT admin wants to use User Licensing as License Type Please find the attached screenshot. As per IT admin, this issue is only happening for Appian for Intune iOS app. And other iOS apps purchased through Apple Business Manager works fine.

Ask:

Why is this issue happening ? Do we need to change something in Appian for Intune iOS app.? Is it related to the custom EULA license associated with this app on app store connect ?

Please let us know what needs to be done at iOS app level to resolve this issue ?

Thanks,

Parveen.

Replies

This issue seems specific to InTune. Perhaps Microsoft support can help.