Unable to Add Macbook pro 2017 on Apple Business manager with Apple configurator app

Hi Support

I have wiped the machine and reinstalled Ventura on the device however I cannot get the screen to show up to add this device to ABM. I am doing this on the country/region section before connecting to WIFI etc.

I have already added a few other devices today. They were newer MBP 2020 and 2022 devices with no issues.

I am using a iPhone 8 with apple configurator app to do this but everything I try I can not get the device to scan.

Any suggestions?

Replies

Hi @sujkat,

Only Mac computers with Apple silicon or with an Apple T2 Security Chip can be manually added to Apple Business Manager with Apple Configurator. MacBook Pro 2017 doesn't have either.

See: https://support.apple.com/en-ca/guide/apple-configurator/welcome/ios