Tap to Pay: Been waiting 26 days after submitting user flow video for review

Any tips how my company and I can proceed with our Tap to Pay implementation review with Apple? As the title says, we submitted a video 26 days ago and have no traction.

I've replied to Apple's "Request Access..." email multiple times with "Case-ID: blah blah" as the first line every time. Between 4 to 6 days later I get the same auto-reply saying "Your entitlement request for the Tap to Pay for iPhone has been granted with the Development Profile restriction...".

We've been release-ready for several weeks now. Our product roadmap is being adversely affected by this bottleneck.

Any suggestions are welcome! We're at a loss right now.

-Jordan


Timeline of Events

  • 24 Oct - Submitted TtP for iPhone entitlement request via Apple's web form
  • 27 Oct - Received email confirming entitlement with Development Profile restriction
  • 02 Nov - Replied with video recording of our apps TtP flow
  • 10 Nov - Received same entitlement confirmation email as 27 Oct
  • 13 Nov - Replied asking if Apple needs anything else from us
  • 17 Nov - Received same entitlement confirmation email as 27 Oct
  • 22 Nov - Resent video from a different email account
  • 28 Nov (today) - Received same entitlement confirmation email as 27 Oct
Post not yet marked as solved Up vote post of Jordanian Down vote post of Jordanian
399 views

Replies

How did your company register to be PSP with Apple?