When we try to push blueprint for MDM over Wi-Fi in apple TV it fails, but in over the cable it works properly.
After pushing the blueprint over Wi-Fi, the device gets rebooted and go through setup steps, at the end we don't see the step for Mobile Device Management.
I'm attaching a sample Profile we attach to blueprint and Screenshot of Blueprint configuration.
There are some flows with Apple TV and Configurator that you can attempt over WiFi but will fail because Apple TV's pairing with Configurator host and/or WiFi connection is lost. Can you give the exact reproduction steps you're following?
@Systems Engineer
Steps followed to enroll wireless Apple TV
Connect the Apple TV to the same Wi-Fi as the mac device (with Apple Configurator).
Settings > Remotes and Devices > Remote app and devices
In Apple Configurator: From the Apple Configurator menu, choose Paired Devices Select the Apple TV in the Paired Devices list > click Pair Enter the 6 digit code shown in the TV Right click the device > Apply > Name of the prepared blueprint A prompt to erase the Apple TV will be shown in the device > Click Erase
That is the expected behavior. After the device is erased, Configurator can no longer communicate with it, and so the remaining steps of the automatic configuration cannot complete.
You might consider some alternatives.
Automated Device Enrollment through Apple Business Manager or Apple School Manager can streamline the setup process.
If the device is already enrolled in MDM, the Return to Service feature of the EraseDevice MDM command can preserve the MDM enrollment and Wi-Fi configuration.
While these aren't exactly the same as the Apple Configurator flow you were attempting to use, there's a lot of overlap that may help you.
If the device is already enrolled in MDM, the Return to Service feature of the EraseDevice MDM command can preserve the MDM enrollment and Wi-Fi configuration.
We followed the steps in the official docs for Apple TV 4K which is clearly for enrolling without ABM.
