We’re unable to make this call.

Dear Madam, Sir,

I would like to ask why I can not have telephone call back for account and service and it says the red message as : We’re unable to make this call. Please reach out to us by email.

Could you please guide me why I can not have telephone call support with call back for membership and account services ( before I use to be able to have call back in this section but now it says : We’re unable to make this call. Please reach out to us by email.). what should I do ? I can not also submit email form because the submit button does not work for my account !

Thank you so much Best Regards