I wrote a custom app for an internal group where I control the devices. Internally purchased and managed via MDM.
It uses iOS17 features and requires iOS17. The App Review process requires a 5.5" screen shot, but Apple doesn't have a 5.5" screen device that supports iOS17. So I submitted a blank 5.5" screenshot.
My app submission keeps getting rejected (for over a week now). The reviewer just keeps ignoring my response. I've called the help phone number and was promised a call back from the reviewer. Nothing so far. I submitted an appeal and they closed it right away because I had submitted it again.
How can I escalate this? I need to get this app out immediately.
