Guideline 1.5 - Safety - Developer Information The support URL specified in your app’s metadata, https://www.doclinkapp.net/privacypolicy, does not properly navigate to the intended destination.

Hi, I uploaded my app to the app store but Apple rejected it and gave me the following reason for rejection. I don't know how to fix it because url for policy of privacy is working and show information. Please guide me for this how can I resolve it and re upload my app. Thank You

Guideline 1.5 - Safety - Developer Information

The support URL specified in your app’s metadata, https://www.doclinkapp.net/privacypolicy, does not properly navigate to the intended destination.

Next Steps

To resolve this issue, please revise your app’s support URL to ensure it directs users to a webpage with support information.

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The App Review team are right. The page that gets displayed is a "Confidentiality Agreement", not a Privacy Policy.

It ends with "I have read, understood and agreed to the terms and conditions set out above", suggesting that someone has to agree to this.

I think you're re-using this document for the wrong purpose. You need to explain your company's privacy policy, and how it affects the app you're trying to release.

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darkpaw
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  • Thanks. So what changes do I need to make? The client has sent me two documents, one is a confidentiality agreement and the other is term of use. Will the term of use enough or do I need to ask for the privacy policy document separately from my client? Thank You

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    Doclink
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