The user applied for a refund through Apple customer service, but did not receive a refund notification from Apple after the refund was successful

On January 30, 2024, an iOS refund for HX Red Xuan was applied for. The refund was successful on January 31, but the game server did not receive a refund push message. The specific information is as follows:

  1. Refund information

Refund amount: RMB 7.5

Environment: Production environment

Order number in Apple order information: MLJQXD3HWD

  1. Application Notification Configuration

Notification address: The notification URL protocol is https Notification Version: Version 2 Note: Currently, the same address can receive Apple refund notification information from other applications

May I ask what problem caused the application server to not receive a refund notification from Apple's service users?