After I submitted our app, it was rejected with reasons:
`"Regarding 5.1.1, the following fields or actions are required for registration but do not appear to be directly relevant to your app’s core functionality:
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Thai National ID
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Phone number.
To resolve this issue, it would be appropriate to either remove all required fields that are not relevant to the app or make those fields optional."`
I need the two fields above. How can I resolve it? I asked reviewer but they said they cannot help detail feature for us.
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About phone numbers, our system wants to send SMS to them, change passwords, and send notification. Step: (edit profile -> edit phone number -> verify OTP) to change password you can check it.
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About Thai National ID, do you think it can be suitable when we use it for KYC, and verify customers? Actually, when the user registers a new account, if we do not approve the account, means KYC is unsuccess, the user will not use any main features (Saving and interest pay invoice). We are using Thai national ID and password to login.
