500 Server Error on "appStoreVersionReleaseRequests" while trying App Release

Hello.

I have problem of update app release.

When click "release this version" button on Pending Developer Release state, showing this message. "You have one or more errors on this page. An error has occurred. Try again later."

On browser inspector network tab "https://appstoreconnect.apple.com/iris/v1/appStoreVersionReleaseRequests" is response 500 internal server error with message

{ "errors": [{ "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." }] }

So, I contact to apple support and they are said pass to engineering team my problem. But that is 3 weeks ago, now still I have.

try cases :

  • various browsers or other Mac, Windows, iOS Connect App

    • same problem.
  • Automatically release this version after App Review, no earlier then

    • automatic release did not occur even after passed setting date. still "Pending Developer Release" state.
  • Automatically release this version

    • didn't passed app review few days.
    • but passed review immediately when edit release type to manually. and same to release fail.
  • Change version number and upload new build.

    • same problem.

Does anyone have the same issue? How did solve it?

Is there no other way than waiting for Apple to resolve the issue?