I have a new app that needs to be submitted for review this week. When I tried to submit it, I was told I could not do so because "Under the Digital Services Act, you must provide and verify information regarding your account".
I am working on behalf of a large corporate customer. They are telling me that they cannot do anything without consulting their legal team, which is going to take time. In the meantime, they asked me if I could omit the European region from the app's distribution list. I tried this, but it did not work.
I manage about 20 apps for different customers and I have never seen this requirement appear on any other account. Is it new? Does it only apply to certain kinds of accounts, or to new apps, or new accounts publishing their first app?
If this is a European Union requirement, why is it needed if I don't distribute to EU countries?
Thanks, Frank
