View App Analytics

View acquisition sources

App Analytics lets you view data based on where users discover your app or App Clip, so you can determine which sources are most successful at helping you acquire users.

When a user taps a link from an app, website, or App Clip card that brings them to your App Store product page, the immediate product page view is attributed to the referring app, website, or App Clip. If the user then taps to download the app for the first time, the resulting First-Time Download is attributed to the referring app, website, or App Clip.

All sales and usage data for the app or App Clip are attributed to the source recorded when a user tapped to download your app or launch your App Clip for the first time. This includes data from redownloads, downloads to multiple devices sharing the same Apple ID, subscription renewals, and Family Sharing downloads.

Required role: Account Holder, Admin, Finance, or Sales. View role permissions.

View app metrics by acquisition source

Viewing your app metrics by source can help you determine which source types are most successful at driving sales and usage.

Source traffic for apps is divided into the following categories:

Source

Definition

App Store Search

Users viewed your app or downloaded it from Search on the App Store. Includes Search Ads in App Store search.

App Store Browse

Users viewed your app or tapped to download it while browsing the App Store (for example, in the Today, Games, or Apps sections).

App Referrer

Users tapped a link in an app that brought them to your App Store product page. Includes apps using the StoreKit API to load your product page. Includes Apple apps, such as Messages, except Safari.

Web Referrer

Users tapped a link from a website that brought them to your App Store product page. If a chain of redirects in Safari leads to your App Store product page, the referring website will be the last URL in the chain.

Note: For iOS apps, taps from websites in non-Safari web browsers, such as Chrome, are attributed as that web browser app in App Referrers. For macOS apps, taps from non-Safari web browsers are attributed to Web Referrers.

App Clip

Users tapped a link in your App Clip that brought them to your App Store product page. If the user then downloaded your app, the resulting Download is attributed to your App Clip as the source.

Institutional Purchases

Users downloaded your app from Apple Business Manager or Apple School Manager.

Unavailable

Sales and usage data display sources as Unavailable if users downloaded your app before App Analytics started tracking source attribution on April 15, 2017. As users download your app for the first time, more complete source data will display. If a user downloads your app using an App Store gift card, promotional code, or Mobile Device Management software, the source type will also show as Unavailable.

  1. From App Analytics, select your app.

  2. Click Acquisition.

  3. The Sources page displays all source data for Product Page Views by default. Use the metric picker on the right side to select a metric and view data.

View App Clip metrics by invocation source

Viewing your App Clip metrics by invocation source can help you determine which sources are most successful at driving app downloads and engaging users.

App Clip metrics, including App Clip Card Views, App Clip Installations, App Clip Sessions, and App Clip Crashes, are attributed to the source that first displayed the App Clip card to the user. App Clip metrics are only available from users who have agreed to share their diagnostics and usage information with app developers.

Default App Clip experience invocations include Messages and Web Referrer sources. Learn more.

The following invocation sources are available in App Analytics:

Source

Definition

Siri

Siri suggested your App Clip in response to a user, they tapped the suggestion, and your App Clip card was displayed.

NFC Tags

A user held their iPhone near an NFC tag that you placed at a specific location and your App Clip card was displayed.

Maps

A user tapped on a place card in Apple Maps, followed the link to your App Clip, and your App Clip card was displayed.

Messages

Your App Clip card was displayed after a user tapped a link they received through the Messages app.

QR Code

A user scanned a QR code with their device and your App Clip card was displayed.

App Clip Code

A user scanned an App Clip Code with their device and your App Clip card was displayed.

Location Based

Your App Clip card was displayed due to the user’s location settings.

App Referrer

Your App Clip card was displayed after a user tapped on a link in another app, such as the Notes app or Facebook. Safari, Maps, and Messages aren't included in app referrers.

Web Referrer

A user tapped on an invocation URL or Smart App Banner in Safari which invoked the App Clip Card. A detailed breakdown of web referrers is not available.

  1. From App Analytics, select your app. The Overview page provides a summary of key app metrics.

  2. From the menu bar, click Metrics.

  3. The Metrics page opens with Product Page Views displayed by default.

  4. To change the metric displayed, click the metric selector on the top left and choose from the complete list of App Clip metrics. Note that these will only display if your app has a corresponding App Clip.

How are the metrics driven by Apple Search Ads (such as downloads, product page views, and impressions) attributed in App Analytics?

When a user searches for your app using keywords in the Search tab of the App Store and your search results ad appears in the results, the metrics are included in Search totals. If a user doesn’t enter any keywords in Search, and your search results ad appears on the Search page by default, the metrics are included in Browse totals.

For a guided walkthrough of Apple Search Ads reporting, check out the “Maximize campaign results with insights” section of Apple Search Ads Certification.

Why is there a spike in downloads attributed to Institutional Purchases in my App Analytics data?

When your app is public, it will be publicly available on the App Store in the countries or regions you selected and available to anyone for volume purchase through Apple Business Manager or Apple School Manager. Volume purchases generally result in large spikes of downloads because content is purchased in bulk and directly assigned to devices or Apple IDs within a business or educational institution.

Review the Promo Code field in the Sales and Trends Summary Sales Report to confirm if a spike in downloads is due to a volume purchase for business transaction through Apple Business Manager or volume purchase for education transaction through Apple School Manager. Learn more about purchasing content in Apple Business Manager and Apple School Manager.