Hi everyone, I’m seeking advice regarding a frustrating issue we’ve encountered with our app on the App Store. Recently, we published an update that included a Farsi description, and our app was subsequently rejected. Below is the message we received from Apple: Guideline 5.0 - Legal Apple must comply with U.S. laws. Under U.S. sanctions regulations, Apple cannot do business with certain apps or developers connected to U.S. embargoed countries or regions. We have recently identified that the app is subject to U.S. sanctions regulations. Therefore, we are unable to approve the app at this time. Please make appropriate arrangements to remove the app within 14 days of this notice. Failure to do so will result in Apple delisting the app. This area of law is complex and constantly changing, and should changes be made to U.S. law in the future you can resubmit the app. You can contact the U.S. Department of the Treasury or refer to the Iran sanctions or Syrian sanctions should you have questions on regulatory restrictions on U.S. companies. Our app is entirely based in Canada, with all registrations and our Canadian bank account connected to in-app purchases. We raised an appeal seeking clarification and were ready to provide any documentation the review team might need. However, after 10 days, our appeal was also rejected without any explanation: "The App Review Board determined that the original rejection feedback was valid." We were not given any specific reasons or a chance to correct anything that might be wrong in the reviewer's eyes. After spending a year building our app, it’s extremely frustrating to have it removed without any clear explanation or opportunity to rectify the situation. Has anyone else experienced this, and do you have any advice on what steps we can take next? For whatever reason the review team thinks our app does not comply with Guideline 5.0, we are 100% ready to make any necessary changes, but we are not given any chance to do so. Thank you for any help or insight.

When uploading from Xcode to the App Store, the same error as the attached file occurs. Please tell me how to handle it. The .ipa file is created well and installed well on Mac PC. Because of the part below, it cannot be installed on iPhone or uploaded to the App Store. For reference, Xcode version is 15.3. Asset validation failed Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 7.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset Asset validation failed UserInfo={IDEDistributionIssueSeverity=3, NSLocalizedDescription=Asset validation failed, NSLocalizedRecoverySuggestion=The following URL schemes found in your app are not in the correct format: [http://xx.***.co.kr/xxxxm] . URL schemes need to begin with an alphabetic character, and be comprised of alphanumeric characters, the period, the hyphen or the plus sign only. Please see RFC1738 for more details. (ID: 499c0ae0-9ea1-44df-99f2-f3b6847edf2e)})>" These two things happen, so if you have any experience with how to solve them, please give me some advice. Please refer to the attached error image file. thank you

I’m trying to add screenshot for my new app, I did it the same way I have been doing this and it seems like there’s a issue with the website causing it to say that the images are still processing after hitting add to review. Is anyone having this issue, I’ve been trying on 3 different apple devices since 6pm EST.

Hi, My app has been rejected twice for the reason mentioned in subject. Has anybody faced a similar issue ? My app does actually reward users for doing digital tasks like surveys and watching ads.

Quick pulse check on review times... I have an app submitted that triggered a question related to login credentials needed. I have responded, opened up a case with support to expedite the process and still have not made any progress. Hoping someone from Apple can provide next steps, I'm at a loss at this point.

we got this very confusing reply from apple review; Hello, Thank you for additional information. Regarding Guideline 3.2.1(viii) - Business - Other Business Model Issues - Acceptable Your app provides loan services but does not meet all the requirements for apps providing these services. See below for additional information. These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data. Next Steps It would be appropriate to make the following changes to comply with the App Store requirements: The verified email domains associated with your Apple Developer Program account must match domains for the submitting company or partnered financial institution. We look forward to reviewing your resubmitted app. Best regards, App Review But Our company name is Worldmox Business, S.A.P.I. de C.V., SOFOM, E.N.R. Our official website is https://www.worldmoxbusiness.tech and the domain we are using is worldmoxbusiness.tech Under "user and access" we only have one user who's domain is also worldmoxbusiness.tech In our app Description, all the mail we used are under domian name worldmoxbusiness.tech So I'm very confused that what is "verified email domains" and what is "match"? The Apple Review Team wouldn't answer any of my questions, what they did is give me lots of policy urls which are impossible to locate useful information, why submitting an app on App Store Connect is so hard?

Hello Could you please tell me what's wrong? I am publishing my application for the first time. I have already put Terms of Use in the application settings. What is missing? Guideline 3.1.2 - Business - Payments - Subscriptions 3.1.2(c) Subscription Information Before asking a customer to subscribe, you should clearly describe what the user will get for the price. How many issues per month? How much cloud storage? What kind of access to your service? Ensure you clearly communicate the requirements described in Schedule 2 of the Apple Developer Program License Agreement. Issue Description The submission did not include all the required information for apps offering auto-renewable subscriptions. Apps offering auto-renewable subscriptions must include all of the following required information in the binary: Title of auto-renewing subscription, which may be the same as the in-app purchase product name Length of subscription Price of subscription, and price per unit if appropriate Functional links to the privacy policy and Terms of Use (EULA) The app metadata must also include functional links to the privacy policy and Terms of Use (EULA). Next Steps Update the app's metadata to include the following required information: A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect.

I have a new build in App Store Connect, however when I attempt to add a New Version, I get an error. It makes no difference which number I enter. Any ideas about the cause? Thanks

I built an app that makes playing audio plays easier using MusicKit. Now I am about to release the app to the app store. Following questions occured while doing so: Am I accessing/showing third party content in my app when I am music (in this case radio plays) from MusicKit? I am getting all of that data directly from Apple. Is Apple a third party in this case? The publisher has an app that can playback all of the content that can be accessed in my app. This app has an age rating of 4+ years. Can I just copy that? I've heard that referring to other apps doesn't convince the App Review Team if they disagree. None of the titles are marked explicit in Apple Music. Under the hood MusicKit is using HTTPS to get the data from Apple's servers. I have no code that has anything to do with encryption or HTTPS. Does my app still uses Non Exempt Encryption because MusicKit does so? Can I access music through MusicKit that is otherwise not available in this region or does MusicKit take care of this for me? In other words do I have to restrict the availability of my app to certain regions so I don't bypass any geo blockings by accident? Thank you

Subject: Clarification on App Store Policy Regarding Payments Through Telegram Bots Dear Apple Team, My name is Fedor Skuratov, and I am a CEO at Combot.org. We have received a notification from Telegram (Telegram.org) regarding the necessity to switch to a new payment mechanism—Telegram Stars — for all bots that accept payments for digital goods and services. This is the text of their announcement: URGENT Action Required Dear Bot Developer, Apple has informed Telegram that @combot is in violation of App Review Guidelines 4.7 and 3.1.1, because it accepts payments for digital goods and services directly from customers without relying on Apple's in-app purchase mechanism. To ensure that Telegram bots/mini apps such as yours continue operating without interruption on all platforms, we have developed a way for third-party developers on Telegram to accept payments from their customers that is compliant with the App Store and Play Store policies. To this end, we are rolling out a new in-app currency, Telegram Stars, which users will be able to acquire from Telegram using standard Apple and Google in-app purchases and then use to buy digital goods and services from you. Developers will be able to review their Telegram Stars balance and withdraw them at any time using the TON blockchain. Starting on June 12, all payments for digital goods and services in bots and mini apps will have to be carried out exclusively in Telegram Stars. Since Telegram has to follow the Guidelines imposed on us by the app stores, failure to comply with these changes will result in the suspension of @combot for most of your customers. We will publish the full updated API documentation within the next few days, but you can already prepare your bots and mini-apps for the upcoming changes. To accept payments for digital goods and services, you will need to use the sendInvoice or createInvoiceLink methods with the currency field set to "XTR" and the provider_token field left empty. We expect these changes to positively impact the conversion rate for payments from customers in most markets. Payments for physical goods and services remain unchanged. More details will be published on @botnews soon. The Telegram Team These changes have raised several questions and concerns as they directly impact our business. We would like to seek clarification on the following points: **Apple's Requirements: ** What specific requirements has Apple set for Telegram and bot developers regarding payments for digital goods and services? Is this requirement initiated by Apple or is it solely a decision by Telegram? **Apple's Commission: ** According to the new rules, Telegram proposes using in-app currency (Telegram Stars) for all payments for digital goods and services, which adheres to the Apple/Google commission (~30%). These changes can negatively affect existing business models. Are there any plans to ease the conditions or provide additional time for adaptation to the new requirements? Jurisdictional Issues: In most jurisdictions, receiving payments for digital goods in cryptocurrency (including TON/Telegram Stars) is illegal. How does Apple plan to address this issue in your relations with Telegram and businesses which uses the bot functionality in Telegram app? Application of Rules: Do these requirements apply only to those developers using in-app Telegram Payments 2.0, or to all who sell any services and have links to these services in its bots? Payments on Third-Party Websites: Our service (Combot.org) which is a moderation an community management tool for communities including Telegram chats, uses Stripe to accept payments on our website, and the bot acts as an agent in chats and does not handle payments. How do Apple's new requirements relate to such business models? We appreciate your assistance and understanding in this matter. Thank you in advance for your clarification. Sincerely, Fedor Skuratov CEO Combot.org

The review status of my application has been stuck in review status for almost 48 hours and the time is rising. It also happened in my previous submission. At that time, I did not hear from the apple official for 3 days, he did not respond to the correspondence. so I canceled the submission and restarted the process. In the situation I am experiencing today, as I mentioned above, I have completed the second day. Is there a way to move the process forward without canceling the submission, or is there an idea whether it is necessary to stop and restart the review in every waiting situation exceeding one or two days? I opened an expedited review request. I also opened a ticket to Apple in the other app review question category. I don't know what else can be done.

Stuck in the loop of denied application right now....any of you have solid recommendations on the best ways to contact your reviewer? I'll give myself a much more forgiving ETA in the future as the App Approval process can be a real marathon.

I have two apps that are exempt from the need to be sandboxed. One has been in the MAS since the first day in 2010, and the other was added only a bit later, when there still was no sandboxing in place. When Apple added requirements for sandboxing, they exempted existing apps like mine under certain conditions. For years, this was no problem, but lately, nearly every other time I submit an update or a TestFlight beta, I get the app rejected for not being sandboxed, even though I explain the situation in the app's Review Notes. It's always a tedious fight convincing the reviewer to let the app pass. And, of course, it delays my releases each time. It's frustrating and exhausting. Sadly, I cannot find any public documents that confirm my claim of this exemption. So, it's always possible that the reviewer may read my note but still not believe me. Are there others here who still have such non-sandboxed in the MAS? How do you deal with this? Or do you know of documents or websites that I can refer the reviewer to?

Your app provides loan services but does not meet all the requirements for apps providing these services. See below for additional information. These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data. Next Steps It would be appropriate to make the following changes to comply with the App Store requirements: The verified email domains associated with your Apple Developer Program account must match domains for the submitting company or partnered financial institution.

Is anyone else having the same problems. We been contacting Apple for almost two week, have raised at least 3 or 4 claim tickets to get our issue resolved, but Apple does not/has not responded? Does anyone have recommendation as to what we can do. We are losing money as we cannot open up our App? Thanks, CDL

We have taken the actions listed in the following URL. We would like to confirm if the review is approved. https://developer.apple.com/news/?id=pvszzano Is there any other way to check if it passes the review other than the actual review? We would like to do a preliminary review to make sure that what we have done is okay.

Two years ago, you did not approve my astrology app, citing the reason that you were not accepting any new astrology apps at that time. However, I have noticed that there are many approved apps related to horoscopes, palm reading, and fortune telling. Could you please clarify why my app was rejected when similar apps have been approved? As an individual developer, I have lost both time and money. I hope you can provide positive feedback regarding my problem.

Hello, I can't delete my app because my subscription group was in 'Waiting for Review' status. Then I deleted subscriptions and all subscription groups. The steps I followed: Submitted app to the review (new app) App Store Team Rejected I decided to make changes in the app Submitted new build for the review App was in the status "Waiting for the review" I decided to don't publish my app Removed Subscription groups and removed app from the sale Tried to delete the app Now I can't delete the app. Is there way to delete this app? I don't like having an app that isn't published to App Store. In other words, I don't want to see this app in the App Store Connect

One of our apps got hit by the ITMS-91065: Missing Signature issue when we attempted to distribute it to externally via TestFlight. The email said FirebaseCore is missing the signature file within our own framework. After investigation, I realized our recent update to the version of Firebase that has the proper signatures and privacy manifest wasn't enough by itself. Similar to Apple's own instructions on embedding static frameworks since Xcode 15, Firebase instructs us to select the Embed & Sign option. After making the appropriate changes though, we're getting the error in Transporter: Asset validation failed (90085): No architectures in the binary Our setup is as follows: We have an analytics dynamic framework, which depends on Firebase's static framework. The Firebase related frameworks are embedded and signed in our analytics framework. Our app depends on the analytics dynamic framework, which now includes Firebase frameworks within its framework. Since the Firebase frameworks are static, only the Info.plist and the resource bundle with privacy manifest and another Info.plist are included. After searching online, some suggest it's because of the Info.plist included. For example, FirebaseCore.framework, which specifies CFBundleExecutable yet it's not included within the framework itself. I don't expect the executable to get included here though. I opened an issue on Firebase's Github, which has more information. I am not sure how to proceed from here. Is there something I am missing? I would appreciate assistance. Thank you.

inapp purchase product has been in review for more than 24 hours, although we have another product that was submited for review after the first one and it has been approved already