App Store Connect Review Information Screenshot

In order to submit my new subscription for review I need to upload a screen. No matter what resolution image I upload it fails saying "Your file could'nt be save. Try again if the problem persists, contact us"

I am using many different types of simulators (Iphone 15 - Iphone Xs) and physical devices to take a screenshot and nothing is accepted.

I can see the error message being returned from apples API is "IMAGE_BAD_DIMENSIONS_SM_LESS_MIN" so assume its a resolution issue.

I am following the current guidelines here: https://developer.apple.com/help/app-store-connect/reference/screenshot-specifications

App Store Connect Review Information Screenshot
 
 
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