AppStore Reviews not updating?

I've recently noticed reviews for our app has stopped updating, while the number of ratings have been growing fairly steadily at roughly 100-200 per week.

In App Store Connect under the "Ratings and Reviews" section, the last review I can see was posted on March 12, 2021 and nothing else in more than a month.

Is anyone else seeing this issue? Has it been reported to Apple yet?

Up vote post of bgeprocore Down vote post of bgeprocore
1.2k views
Posted by
bgeprocore
Reply
Add a Comment

Replies

Yes. I do started noticing offlate. I submitted a rating from my friend's iphone and still waiting for more than 2 weeks to get it reflected.

Posted by
zainabfromdubai
Up vote reply of zainabfromdubai Down vote reply of zainabfromdubai
Add a Comment

Seems to be a quite common bug, also for my apps the reviews and ratings are not updated since a few years.

Posted by
JohannesLoeffler
Up vote reply of JohannesLoeffler Down vote reply of JohannesLoeffler
Add a Comment