How to resolve audit rejection

Our app review was rejected saying that we contain gambling content, but there is no gambling in our app. How can we solve the problem?

Guideline 2.3.6 - Performance - Accurate Metadata   The rating you have selected, 17+, is inconsistent with the content of the app. Since the app includes real money gambling, real money betting, or real money skill-based gaming, you must select "Yes" for Gambling in App Store Connect.  Apps must be rated accordingly for the highest level of content that the user is able to access in the app and apps with gambling services must be submitted by an organization, not by an individual.  Next Steps  To resolve this issue, please update your Age Rating selections in App Store Connect to select "Yes" when asked if the app contains instances of gambling. The Age Rating selections can be found on the App Information page after selecting the app in App Store Connect.  Resources 

  • See how to set the app age rating in App Store Connect.
  • Learn more about age rating requirements in guideline 2.3.6.



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kuwogv
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You should ask yourself what makes the reviewer think it is a gambling app.

Then explain what this function is and why in your opinion it is not gambling.

BTW: why did you rate it 17+ ?

Or apply what was recommended by the reviewer.

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Claude31
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