Recently, we introduced a webview redirection feature that directs users to a page related to loans. However, our app build was rejected by the App Store, citing Guideline 3.2.2(ix). We have a few questions regarding this matter:
- Given that the loans feature is implemented solely within the redirected webview and not directly within the app itself, are we eligible to appeal against the rejection?
- In an attempt to address the rejection, we removed the loans feature entirely and submitted an updated build. Unfortunately, the app was rejected once again. Is there any recourse available to us in this situation?
- Additionally, we are curious about the appeals process. How many appeals can we make, and what are the potential risks associated with our app being delisted?
Any guidance or insights you can provide on these matters would be greatly appreciated.
