altool fails with "The auth server returned a bad status code"

Hi All, Trying to validate some altool credentials, produces this error message.

"Failed to get authorization for username '<username/>' and password with errors:( "Error Domain=NSCocoaErrorDomain Code=0 "Status code: 0" UserInfo={NSLocalizedDescription=Status code:0, NSLocalizedFailureReason=The auth server returned a bad status code.}")

This is returned when altool is called in the following way.

xcrun altool --notarization-history 0 -u <username/> -p <password/> --output-format xml

macOS 11.2.3 and Xcode 12.5

Things that have been tried already.

  • Making sure the Apple system status page shows no issues.
  • Different networks.
  • Checked to see if any agreements need to be "activated".
  • Recreated the app-specific password multiple times.

Any other suggestions?

@Quinn - Hi Quinn, it's Sam Rowlands (again) and this is with another App Wrapper customer experiencing this issue (so not me directly).

Up vote post of rowlands Down vote post of rowlands
20k views
Posted by
rowlands
Reply
Add a Comment

Replies

same for me, stopped working today

Posted by
mateofp
Up vote reply of mateofp Down vote reply of mateofp
Add a Comment

Same issue here. I tried creating app-specific passwords to no avail and tried using a different developer account in the same org as well. We had a successful app build using xcrun altool --upload-app 9 days ago. Did something change in the past week?

Posted by
derekdkim
Up vote reply of derekdkim Down vote reply of derekdkim
Add a Comment

Same for me. I was working for years. Looking forward to hearing about the news here. Thx!

Posted by
molnardavid84
Up vote reply of molnardavid84 Down vote reply of molnardavid84
Add a Comment

Same problem this afternoon. I also tried with a new app password but doesn't change anything.

Posted by
dpo1
Up vote reply of dpo1 Down vote reply of dpo1
Add a Comment

Facing the same issue on our CI. Five hours ago all builds were uploading fine.

Posted by
NickNikonenok
Up vote reply of NickNikonenok Down vote reply of NickNikonenok
Add a Comment

Also seeing this exact same problem ("The auth server returned a bad status code") since at least 17 Feb 2023 02:10:00 -0600 (CST). Sounds like Apple's servers are having a meltdown.

Posted by
sbnoble
Up vote reply of sbnoble Down vote reply of sbnoble
Add a Comment

Same problem for me since about 12h: Nothing changed on the CI, upload using xcrun altool --upload-app stopped working. Creating a new app specific password did not help.

Posted by
steven7
Up vote reply of steven7 Down vote reply of steven7
Add a Comment

Have the same problem today. App specific password stoped to work with the error: Bad status code: <MZWebServiceDAWTokenForUsernameAndPassword: 0x1420177c0> *** Error: Failed to list providers. *** Error: Failed to list providers. Failed to get authorization for username

Posted by
tien6b0
Up vote reply of tien6b0 Down vote reply of tien6b0
Add a Comment

Having the same issue too.

Posted by
Johnny7531
Up vote reply of Johnny7531 Down vote reply of Johnny7531
Add a Comment

So I had the same failures yesterday (Feb 17), but as of 5:52am GMT on Feb 18th, 2023, I was able to use altool to notarize again successfully using altool. So maybe it was a temporary glitch.

Tagging @eskimo and previous posters below so maybe they'll get a notification.

@rowlands @mateofp @derekdkim @molnardavid84 @dpo1 @NickNikonenok @sbnoble @steven7 @tien6b0 @Johnny7531

Posted by
Mr. Fantatsic
Up vote reply of Mr. Fantatsic Down vote reply of Mr. Fantatsic
Add a Comment

There was a glitch in the matrix notary service on Friday. It’s actually listed on our Developer > System Status page.

IMPORTANT This only affected folks using altool. If you’re still using altool, make a plan now to switch to notarytool. It’s better, stronger, and faster, and will continue working beyond the end of this year. For more information about this switch, see WWDC 2021 Session 10261 Faster and simpler notarization for Mac apps.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Posted by
eskimo
Up vote reply of eskimo Down vote reply of eskimo

  • Actually, I checked the Developer System Status page and it shows available at that time.

    —
    SamWu
Add a Comment