Download spike from 'institutional purchase' - source?

Hi.

Would welcome any comments or info on a spike in app download volumes we've observed!

We are puzzled by an unusual spike in download volumes, driven by institutional purchases with a BUS promo code. Downloads are to desktop, which is also unusual for us.

Having looked into the sales reports etc there is no obvious source / instigator of the downloads, and we aren't seeing an uptick in app usage, registrations etc. Which is making us wonder if the downloads are 'real' or benign. Have read Apple help info and Apple support have given a fairly generic response - neither sheds a huge amount of light.

Has anyone come across similar? Would really appreciate if you could share your experience.

Thanks in advance, Paul

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  • Hi Paul,

    We have this same issue, too! We are so confused by these unusual download volumes as well. Waiting for someone could share his/her experience.

  • Thanks Sissie!

    Is it an ongoing issue for you, or just a one-off? We are wondering if we are going to keep seeing this time and again ...

    Thanks, Paul

  • Adding to the list of issues - we received a huge spike in downloads as well. All coming from a desktop in the US. Can someone explain the issue, please?

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We also just experienced this and are concerned. Wish there was a way to avoid these fake downloads as we don't want to lose our ranking. Please help Apple!