Hi, I can't get into "manage" sandbox account. I either get to a screen to put my password in. Here there is no way to click "next" or "login". (I have tried pressing "enter" on my keyboard to no effect). Or I get directly into "Cannot Connect" page. I have tried this two days in a row. I have tried turning it off and on again. I have tried logging out and in.
Device: iPhone 13 pro max, iOS: 16.0.3 (also tried the version before this)
Thank you for posting. This was addressed in iOS 16.1.
As a workaround with iOS 16.0.3, you can sign-out of sandbox and sign back in, then you will be able to access the Sandbox account summary page.
Unfortunately still appears to be happening for me after upgrading to 16.1. Logging out and back into sandbox gives the same results.
I updated today to IOS 16.1 and I still have the exact same problem, I've already sign-out of sandbox and sign back and it's still the same, "can't connect"!
Device: iPhone 13 Pro Max, iOS: 16.1 (also tried the version before: 16.0.3 )
I have tried on iOS 16.1 and iOS 16.2 and I am still seeing the same issue. iPhone 12 Pro Max.
Any news on this? Not working on 16.2
How is this still a thing? You would think by the 23rd time you reply with 'it was fixed in 16.1 you would realize it wasn't. Any updates on this?
Any updated? Still not working on 16.2 (iPhone 14 Pro), upgrading to 16.3 will fix the issue?
Still not working on 16.3.1. Signing out and back in doesn’t work either.
STILL happening on 16.4. So happy apple is addressing it! Testing 16.5 beta in a bit... maybe that'll be more fortunate.
Can anyone file a feedback assistance ticket with the sandbox Apple ID and a screen recording?
Also can you reproduce with a new sandbox Apple ID?
Same here. iOS 16.4 iPhone 12 Pro. Signing out and back in doesn't help
Able to file a feedback ticket with some details? Ie: steps to reproduce, sandbox Apple ID, sysdiagnose or screen recording. feedbackassistant.apple.com
This issue is still happening in iOS 16.3.1. Could you please fix?
Hi !
I am also encountering this same issue while trying to test the new subscription renewal on iOS 16.4.1. This is on an iPhone 12 Pro.
My current theory is that Apple actively hates all of it's users and this is a large social experiment on how many times you can tell people that the thing that's broken isn't actually broken.
I am also encountering this same issue while trying to test the new subscription renewal on iOS 16.4.1. This is on an iPhone 13 Pro and iPad 12.9.
Still not working. Updated to the latest iPadOS version 16.5 (20F66). Using an iPad Pro 2. Gen.
Could someone pls restart the Raspberry Server so we can finally manage our sandbox account again? Would be great! Apple just doesn't care about the developers at all >.<
Can confirm this still happens pn IOS 16.5 (20F66)
I've already tried to signout from sandbox account even Apple ID, and nothing works.
iPhone XS iOS 16.5 (20F66) It works, but does not connect to the service the first time
To use a sandbox account (not your Apple ID), you must first add it to App Store Connect (https://appstoreconnect.apple.com/).
Then do the following on your device:
After testing the subscription, you can cancel it by going back to Settings > App Store > Sandbox account > Manage.
To interact with the App Store and Testflight services again, just go back to Settings > Apple ID and turn on "Media & Purchases" (tap "Continue" in the window).
It does not work(
Have you tried it a few times and it's not working? I would like to see a video to understand the situation.
-
—
ValeriiaLit
Add a CommentI'm facing the same issue, it's frustrating. Making logout - login does not help at all, using another connection either