My company has an iOS and tvOS app which are distributed under the same bundle ID. We have recently released an update to the tvOS app but not the iOS app. Subsequently, some of our customers have told us that their MDM solution (Jamf Pro) does not allow them to install the update. This is because the software shows the latest version as being the iOS version (4.6.6), and it does not appear to share any additional details of the tvOS platform. Meaning all version checks show that the app is up to date.
Performing a fresh install does indeed pull the latest version (5.0.3) on AppleTV. And updates can be performed on device manually. This is not suitable for our customers who have over 200 AppleTVs in use.
I have contacted Jamf who have suggested I contact Apple. So here I am.
From my perspective, it seems like the App Store directory information that MDM providers access does not have separate tvOS and iOS version information meaning that their tools can't tell when a platform version has been updated. This means our only solution would be to update the iOS version and keep it on par with our tvOS version. This isn't really feasible as out iOS usage is around 0.01%.
