Hi, I would like to add custom app inside ABM, but i can only upload pkg. which is not enough for what i need. Installation has some flags for install, like: #sudo curl -so wazuh-agent.pkg https://packages.wazuh.com/4.x/macos/wazuh-agent-4.5.3-1.arm64.pkg && sudo echo "WAZUH_MANAGER='wazuh.domain.com'" > /tmp/wazuh_envs && installer -pkg ./wazuh-agent.pkg -target / #sudo /Library/Ossec/bin/wazuh-control start How to make this work? thank you

How to Re-sign a ipa file with our apple account and install on physical device for testing , as apps like BrowserStack does, Thanks.

We are creating our own server for MDM, we followed apple suggested approach with following link [https://it-training.apple.com/tutorials/deployment/dm055] After uploading .pem file in ABM portal, new server token is generating but my question is where we need keep that server token(.P7M) in our servers...is there any specific path we have...if we gone through apple documents they are suggesting to follow vendor documentation but in my case we did't take any third party server's...so we don't have any vendor document. Can you please help me to achieve this scenario.

Having trouble in signing in to iCloud when a managed supervised iPhone is restricted with few apps using “allowListedAppBundleIDs” restrictions key. Only iPhone has this trouble, this issue is not reproducible in iPad. Even after entering the Apple ID and password, the account seems to be not logged in. Have attached screenshots for reference. Tested device iOS Version : 17.1 Kindly explain this behaviour. Feedback ID : #FB13318247 - Sysdiagnose logs attached here.

The iphone info: OsVersion: iOS 15 Device model: iphone 12 Steps: Install the MDM profile on the iphone. The server pushes the command to install the webclip profile through MDM (the profile is set to not be manually removable). After installing the webclip profile, the webclip icon will appear on the Home Screen of the phone screen. When the webclip is no longer used, remove the webclip profile through MDM. The problem occurs in step 4, the webclip profile is deleted, but the webclip icon still exists on the home screen of the mobile phone, and cannot be removed by tools such as Apple Configurator2. So what causes this phenomenon and how to fix?

We have been trying to renew Apple Developer Enterprise Program,Apple gives a hint "Thank you for your request to renew your membership in the Apple Developer Enterprise Program"This state has been half a month, our Apple Developer Enterprise Program will Expire in 5 days.After expiration, it will seriously affect our company's business.

Are the codes generated by the business portal always limited to the country in which the DUMS code is registered? I have clients who have only one office and therefore can request only one DUMS code but have employees in various countries. How can I generate codes, from the business portal, valid for all countries? Has it become possible to do this? What alternatives can I evaluate for distributing a private app?

My app was set to Private and Organization ID was correct. Why my app isn't show on Custom App menu. And when I click "Get Started" button on Custom App, nothing happen. My App Store ID and Apple Business Manager ID are not of the same account.

Hi everyone, We have developed an application for a large company and are distributing it using a business account. We have codes that we give to users. The problem is that we released an update for the same app, but users aren't receiving the update automatically as it should be. It's not working. So, we are giving new codes to users as if they are installing a fresh version. We have contacted Apple, but we haven't received any answers (the suppport its a nightmare mostly people just saying they dont have acess to our ticket case) Has anyone else experienced this problem? And does anyone have a solution for this? Thanks.

I opened my account as a personal account. Then I decided to switch to the company account without publishing anything. I sent all the application documents. He also stated that he wanted to talk by phone. However, the problem is that we do not support your language during the meeting, so you inform yourself to hire a translator. Ok I did this too! While my translator is talking to Apple customer service, he says we need to talk to the account owner again, okay but he doesn't know my language to talk to me, and he wants to talk to me? So how will this happen? I paid $200 to my translator..

Hi, I'm trying to confirm if there is an API that can be used to interrogate ABM for device info? It holds our enterprise devices and so want to regularly extract a list of all devices along with associated information, and import these into a corporate system. It's unclear from the documentation if this can be done. This is the closest I can find but implies it must be done from within another (developed) app...? TIA.

When we specified a "Unlisted app" by InstallApplication(MDM command), the response state is NeedsRedemption. This is the request and response. ■Request <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"[]> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>dd3fe1a1-a1a7-4987-8201-447e815bd6f9</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>Attributes</key> <dict> <key>Removable</key> <false /> </dict> <key>Identifier</key> <string>******</string> <key>ChangeManagementState</key> <string>Managed</string> <key>InstallAsManaged</key> <true /> <key>ManagementFlags</key> <integer>4</integer> </dict> </dict> </plist> ■Response <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"[]> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>dd3fe1a1-a1a7-4987-8201-447e815bd6f9</string> <key>Identifier</key> <string>******</string> <key>State</key> <string>NeedsRedemption</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>00008110-001E74C814EA401E</string> </dict> </plist> I think non-VPP apps don't need redemption codes. Is there a way to install "Unlisted app" without using a redemption code?

We currently have a Developer Account registered as an organisation and publish our app to App Store. One of our customers want our App to be part of their MDM, so that they can distribute it to their employees without App Store. Questions: What are the steps to make our App available to Client's MDM solutions like Microsoft Intune ? Will this be achieved by having Apple Developer Program (Account) or any other steps are involved ? Will the solution be applicable to multiple Clients using their own different MDM solutions ?

When I execute the InstalledApplicationList(MDM command), A part of the response is Incorrect. TikTokLite is not a managed app according to the later methods. This is the request and response. ■Request <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"[]> <plist version="1.0"> <dict> <key>Command</key> <dict> <key>ManagedAppsOnly</key> <true /> <key>RequestType</key> <string>InstalledApplicationList</string> </dict> <key>CommandUUID</key> <string>8dffac1f-55df-40b1-8c69-414dfb8aedac</string> </dict> </plist> ■Response <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"[]> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>8dffac1f-55df-40b1-8c69-414dfb8aedac</string> <key>InstalledApplicationList</key> <array> <dict> <key>AdHocCodeSigned</key> <false /> <key>AppStoreVendable</key> <true /> <key>BetaApp</key> <false /> <key>BundleSize</key> <integer>12525568</integer> <key>DeviceBasedVPP</key> <false /> <key>DynamicSize</key> <integer>12288</integer> <key>ExternalVersionIdentifier</key> <integer>858324287</integer> <key>HasUpdateAvailable</key> <false /> <key>Identifier</key> <string>net.skyseaclientview.mdm</string> <key>Installing</key> <false /> <key>IsAppClip</key> <false /> <key>IsValidated</key> <true /> <key>Name</key> <string>SKYSEA MDM</string> <key>ShortVersion</key> <string>1.1.182200</string> <key>Version</key> <string>36</string> </dict> <dict> <key>AdHocCodeSigned</key> <false /> <key>AppStoreVendable</key> <true /> <key>BetaApp</key> <false /> <key>BundleSize</key> <integer>266919936</integer> <key>DeviceBasedVPP</key> <false /> <key>DynamicSize</key> <integer>15335424</integer> <key>ExternalVersionIdentifier</key> <integer>858769767</integer> <key>HasUpdateAvailable</key> <false /> <key>Identifier</key> <string>com.ss.iphone.ugc.tiktok.lite</string> <key>Installing</key> <false /> <key>IsAppClip</key> <false /> <key>IsValidated</key> <true /> <key>Name</key> <string>TikTokLite</string> <key>ShortVersion</key> <string>29.3.16</string> <key>Version</key> <string>2931603</string> </dict> </array> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>00008120-000C28DC0AB8C01E</string> </dict> </plist> ・TikTokLite does not appear in the "Mobile Device Management App" in the iPhone's Settings app. Is this right? If this is expected response, Is there a way to judge that the app is a managed app? This is the Device information. <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"[]> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>31317d47-355c-40cb-ad72-3bff6c57989b</string> <key>QueryResponses</key> <dict> <key>AvailableDeviceCapacity</key> <real>112.608231424</real> <key>BatteryLevel</key> <real>0.97999999999999998</real> <key>BluetoothMAC</key> <string>***</string> <key>BuildVersion</key> <string>20F66</string> <key>CellularTechnology</key> <integer>1</integer> <key>DataRoamingEnabled</key> <false /> <key>DeviceCapacity</key> <real>128</real> <key>DeviceName</key> <string>***</string> <key>EASDeviceIdentifier</key> <string>***</string> <key>IMEI</key> <string>***</string> <key>IsActivationLockEnabled</key> <true /> <key>IsCloudBackupEnabled</key> <true /> <key>IsDeviceLocatorServiceEnabled</key> <true /> <key>IsDoNotDisturbInEffect</key> <false /> <key>IsMDMLostModeEnabled</key> <false /> <key>IsRoaming</key> <false /> <key>IsSupervised</key> <false /> <key>Model</key> <string>MQ983J</string> <key>ModelName</key> <string>iPhone</string> <key>ModemFirmwareVersion</key> <string>1.70.02</string> <key>OSVersion</key> <string>16.5</string> <key>PersonalHotspotEnabled</key> <false /> <key>ProductName</key> <string>iPhone15,3</string> <key>SerialNumber</key> <string>***</string> <key>SubscriberMCC</key> <string></string> <key>SubscriberMNC</key> <string></string> <key>UDID</key> <string>00008120-000C28DC0AB8C01E</string> <key>VoiceRoamingEnabled</key> <false /> <key>WiFiMAC</key> <string>***</string> <key>iTunesStoreAccountHash</key> <string>***</string> <key>iTunesStoreAccountIsActive</key> <true /> </dict> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>00008120-000C28DC0AB8C01E</string> </dict> </plist>

Problem Description: We are using manageVPPLicensesByAdamIdSrv API for assigning licenses for serial numbers. We get "Internal error - 9603" response for this API when assigning the API for valid adamID of an app. When using the same API other apps, this issue doesn't occur. AdamID: 720111835. The license is assigning properly for the same app in VPP License Management 2.0.0 + - Associate Assets API. Currently, we will not able to the new API. We overcame this issue by creating a new location token in the same organization and purchasing the same app in it and using it to assign the license to device for the same app which is successful. Kindly help us with this issue. Request: {"pricingParam":"STDQ","disassociateSerialNumbers":["SAMPLESERIAL"],"adamIdStr":"720111835","sToken":"********************","notifyDisassociation":false} Response: {"errorMessage":"Internal error.","errorNumber":9603,"status":-1}

With iOS 14 devices we can see that Many MDM Commands Fails with error " Couldn’t communicate with a helper application." . This Error is more frequent in InstallApplication , InstallProfile command , but other MDM commads also face the same issue. I have attach sample response from some devices. We have seen this error in previous version of iOS but with iOS 14 these are very frequent. InstallApplication Errors <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=51075000000853127</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>1005</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Could not install app.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDID-UDID</string> </dict> </plist> <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=33783000002227119</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>4099</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDIDUDID</string> </dict> </plist> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=51075000000853127</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>1005</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Could not install app.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDID-UDID</string> </dict> </plist> InstallProfile Errors <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>SingletonRestriction</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>4099</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDID</string> </dict> </plist> AvailableOSUpdate Error <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>AvailableOSUpdates</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>12050</integer> <key>ErrorDomain</key> <string>MCMDMErrorDomain</string> <key>LocalizedDescription</key> <string>The attempt to check for an available update failed.</string> <key>USEnglishDescription</key> <string>The attempt to check for an available update failed.</string> </dict> <dict> <key>ErrorCode</key> <integer>2214</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Scan failed.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDIDUDID</string> </dict> </plist> ClearPasscode <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>ClearPasscode</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>701</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>The device’s passcode cannot be cleared.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDIDUDID</string> </dict> </plist>

Hello, I have a mobile game company, but the account where we uploaded the games was closed due to non-payment and we did not renew the domain of our mail. Is there any chance I can recover the account? If I recover it, will the games be deleted?

Hello, I am using redemption codes to distribute my app for free to my organisation. But I have a question, does a redemption code can be used more than once? I mean, may I use the same redemption code for others devices?

hi, my country (Indonesia) not available in list options at form signup. I guess it happen because my country not ready for this program. But i want to ask, is it available for another solution for manage my apple device at my university? thanks

MacOS ver. Monterey 12.1 https://developer.apple.com/documentation/devicemanagement/mdm A device management profile is transmitted to the device with reference to the above link. Both iOS and iPadOS devices operate normally in general enroll and DEP enroll. In MacOS, Enroll operates normally in Userchannels. This time, I purchased a MacMini device equipped with Apple Silicon and tried to test DEP registration, but an error occurs as follows. "unable to decrypt encrypted profile" Should Mac's DEP registration use a different payload profile method? Let me know if you know something to refer to. thank you.