Installed 17.2 Beta on 14Pro and since then the charging port is not recognized. Can only charge wirelessly. Took to Apple Store and was told its impossible to reverse to the previous version since they can’t physically connect to iTunes. Repair is $649 or I can trade it in. Everything worked flawlessly before the 17.2 install. The diagnostics show hardware is good as well. So to summarize, while helping Apple finesse their software they installed a bug that disables the port and renders the phone pretty useless. Way to go Apple!!!

When I open Trends/Last 24 Hours I have 0 downloads for the last 10 hours. Is anyone else having the same problem ?

Hello I've used the AppStore Connect API to download a sales report because I wanted to do a more thorough analysis. But I've noticed that, for example, when downloading the month of March, when summing up the units sold, the number doesn't match at all with the result I can see on the AppStore Connect website. It's a very different result. Like 3x or even more. Does anyone know why?

Hi, We are about to launch a new app and our marketing team was planning to create Campaign links. However the apps are not appearing under the Analytics section and thus the campaign tool is unavailable. I was wondering, are apps appearing in the Analytics section upon submission for review the 1st time, upon approval, or only once actually released to the App Store? Thanks

Hi folks, I have a batch job downloading the streams summary report by using the reporter.jar. I scheduled the batch job at 14 UTC and its requesting the data for the previous day. ex. the job starts at 14 UTC on 28th Sep and requests the report for 27th Sep. But the job is failing with the following error: Report is not available yet. Daily reports for the Americas are available by 5 am Pacific Time; Japan, Australia, and New Zealand by 5 am Japan Standard Time; and 5 am Central European Time for all other territories. Though the message says that the data for Americas are available 5 am Pacific time (12 UTC), the report is still not ready even until 14 UTC. Is there anyone has faced the same issue? I wonder if there's anything I'm missing.. Thanks.

Hi everyone, I want to now what is included in In-App Purchase metric report. And how do these stats differ if I turn on the Custom product page filter. Does this metric include subscription renewals, specifically trial-to-subscription conversion events, non-trial subscription renewals, does it exclude refunds. If the Page filter is active, whether subscription renewals are included ?

If my app store connect analytics page shows Not enough data, I'm not able to open a generate campaign dialog. I wonder if there's a way to get the provider token for my campaign link?

My company currently use receipt information to map a customer and their purchases to an internal CID. We would like to tie a subscriber id in our summary sales report to an internal CID to have full end-to-end visibility on customer state and expected payments. Is it possible to match receipt information for a customer to a subscriber id? If privacy is an issue why can't apple encrypt/obfuscate the subscriber id before reporting? Thanks for the help!

anyone else notice this? last data seems to be from Sep 9 2023 status is green on the status page

Hey! Im new to developing and hosting on the App Store. I am struggling to understand how apple calculates proceeds, I've gathered it isn't your Unit purchased * the price of your app - Apples commission. Could someone clarify how it works as im not getting very good answers from developer finance. Thank you, Jacob

what is the rate limit for this endpoint ? https://api.searchads.apple.com/api/v4/reports/campaigns in other documnetation, i saw that it is appear in the response of the above call as headers, but i didnt find it ! is there another way to get the rate limit, ?

I'm looking to pull the count of 1 - 5 stars on my app each day. I see how to grab new reviews and how to the average rating, but I can't seem to find where I can get the daily five-star numbers without logging in manually to App Store Connect and copying down. Is there a way to automate pulling the five-star values daily?

We are using the apple developer API https://developer.apple.com/documentation/appstoreconnectapi/download_sales_and_trends_reports We are able to generate the token and we can get the data from https://api.appstoreconnect.apple.com/v1/apps how ever when we are trying to get data from https://api.appstoreconnect.apple.com/v1/salesReports , it is showing unauthorised access error. We have admin right for our private Key.

Is it possible to get app analytics data such as product page views from an Apple Api? See below image showing the data we're looking to get from an API. I've seen code like below. Is this the way to get app analytics data? The below code isn't quite complete. Is there documentation somewhere of how to get this data properly? Is this URL an internal URL that shouldn't be used? https://appstoreconnect.apple.com/analytics/api/v1/data/time-series import requests import json url = "https://appstoreconnect.apple.com/analytics/api/v1/data/time-series" adamId = "0000000000" # App ID measures = "installs" # or "impressionsTotalUnique" cookie_dqsid = "dqsid=ey...." # ????? payload = json.dumps({ "adamId": [adamId], "measures": [measures], "frequency": "day", "startTime": "2021-10-16T00:00:00Z", "endTime": "2021-11-14T00:00:00Z", "group": { "metric": measures, "dimension": "source", "rank": "DESCENDING", "limit": 100 } }) headers = { 'Host': 'appstoreconnect.apple.com', 'X-Requested-By': 'dev.apple.com', 'Cookie': cookie_dqsid, 'Content-Type': 'application/json' } response = requests.request("POST", url, headers=headers, data=payload, allow_redirects=False) print(response.text)

Hi, I am diving in App Store Connect analytics / sales and trends and I can't find an accurate way to measure / calculate lifetime value (LTV) of users based on different cohorts? I also can't find accurate retention data as there is no data populated in the retention graph. It seems that retention is only based on users that have "opted in." This is the message I see: "Installations and Active Devices only include data from users who have agreed to share their diagnostics and usage information with app developers. In the last day, 27% of all users that installed "App Name" agreed to share their data." Am I missing something? Is there a way I can calculate / see user LTV and/or all user retention? Or is there a third party tool that can provide / calculate accurate LTV / retention?

Hello, I have an app which offers content and users can have access through a montly subscription în app. We plan to expand in a different Country in which we need a different Organization as owner of the app and the revenue genereted from users in the new released country should go to the new organization. If there a way to keep the same app in store but to have multiple entities to manage them for different countries??

HI, In the Sales Summary report, i have a Subscription field, that tells me if it is a New or Renewal, but for some reason, i have very often an empty value in there! Do you know why? Furthermore, why do i have for New subscription, 0 under customer_price, is it because he enters a trial period?

Hello everyone, I've observed a difference between the data in our main analytics and the data displayed in the product page optimization analytics for my experiments. Specifically, the number of unique impressions and conversion rate (CR) in the experiment doesn't match the number of unique impressions and CR shown on the analytics page. According to the information provided, the Conversion Rate for product page optimization is calculated as the number of Total Downloads divided by the number of Unique Impressions. However, this calculation doesn't align with what we see. Has anyone else encountered a similar issue or been able to determine the cause of this discrepancy? Thank you

We are planning to release an app with subscriptions. But we can't test the offer code feature with the app distributed by TestFlight. So, I'm unsure how to measure the offer code campaign's success. I watched this video but still don't know how to collect the data of the date that people redeem the Offer Code. https://developer.apple.com/videos/play/tech-talks/10868/ If someone has already released the app with subscriptions and an offer code campaign, please let me know if we can do that!

On June 7, 2023, I put the paid app in the AppStore, filled out all the agreements, tax and banking information. The only thing that is still not filled out is the tax information for Australia, when I want to fill it out - they ask me if I am an Australian taxpayer and if I have an Australian taxpayer ID, when I check that "no", they tell me that in this case you do not need to fill out anything, and this form remains unfilled. I tried many things, cleared cookies, logged in through another clean browser, wrote three letters to support in four days, in response to me - silence. Even if I just have to wait, I want to know for sure, rather than guess at the possible causes as a consequence of the silence of support.